Submitting a complaint
Choose “Legal enquiry or complaint” and include the page or service, date, issue and the resolution you are requesting. Provide a telephone number for follow-up.
Reviewing the request
The website stores the enquiry after validation and displays a receipt. The team can request information relevant to the issue before communicating its response.
Verification routes
For a matter involving an operating financial service, consult the legal entity details, account agreement and the regulator’s procedures in the licensed jurisdiction.