Information collected
An enquiry stores the name, telephone number, topic, enquiry details, consent and timestamp. A website rating stores the score, category and a random browser identifier.
How information is used
Enquiry data supports follow-up on the specified request or complaint. Visitor scores are included in aggregate statistics. Illustrative quotes are labelled separately.
Data requests
Request access, correction or deletion through the legal enquiry form. Provide the enquiry date and associated phone number so the team can locate the record and verify the request.
Sensitive information
Include only the information needed to answer your enquiry. Keep identity documents, card numbers and verification codes out of the website’s contact fields.